Coordinator Of Financial Affairs - Worldstrides - Austin, TX

General description:

For over twenty-five years, International Studies Abroad (ISA) (a division of WorldStrides) has provided college students in the United States and Canada the opportunity to explore the world.

ISA offers a wide variety of study abroad programs at accredited schools and universities in Argentina, Australia, Belgium, Brazil, Chile, China, Colombia, Costa Rica, Czech Republic, Dominican Republic, England, Fiji, France, Germany, Greece, India, Ireland, Italy, Japan, Jordan, Morocco, New Zealand, Peru, Scotland, South Africa, South Korea, Spain, and Thailand.

About the Position:

The Coordinator in the Financial Affairs Department plays a critical role in the process of advising for financial aid, scholarships, payment plans, and insurance information. The Coordinator should be comfortable fielding inquiries from students, parents and university contacts via phone and/or email, and should inspire confidence in ISA’s ability to professionally and comprehensively support the student throughout the process of studying abroad.

Start Date:

As soon as possible

Required Skills:

• Strong oral and written communication skills
  


• Excellent organizational skills including follow-up and attention to detail
  


• Ability to multitask effectively and efficiently
  


• Ability to work independently and within a team
  


• Dedication to the provision of excellent customer service
  


• A passion for international education
  

Qualifications:

• Bachelor’s Degree, Masters preferred
  


• Experience studying, living or working abroad
  


• Minimum two years of relevant professional experience.
  

Responsibilities and tasks include but are not limited to the following:

• Providing detailed financial aid, scholarship, payment plan, and insurance information to ISA program applicants, prospective applicants, parents, etc.
  


• Assisting the Admissions department by contacting U.S. universities and students regarding financial aid, billing agreements and payment plans.
  


• Coordinating financial aid processing and enrollment information with U.S. university administration and faculty members regularly.
  


• Processing financial aid and other detailed agreements.
  


• Actively seeking new information on new scholarship and grant opportunities for students.
  


• Assist with coordination and processing of scholarship applications.
  


• Maintaining accurate records in order to reconcile insurance statements, and communicating with the insurance provider via email and telephone.
  


• Consistently maintain, review, correct and modify all information on ISA website and keep documents relevant for financial affairs.
  


• Working with all other departments and ISA divisions on various projects related to financial affairs topics.
  


• Assisting ISA in general advising and other projects as necessary, such as:
  


• Assisting in answering phones and emails.
  


• Assisting walk in traffic at the ISA office.
  


• Handling additional administrative duties and special projects, to be assigned, as needed.