Regional Operations Specialist - Mercedes-Benz: Corporate Opportunities - Fort Worth, TX

Handle and/or support multiple Operations-related projects with the various countries within the Americas Region by identifying/analyzing/implementing business processes requiring optimization and/or integration opportunties while representing the interests of business owners and stakeholders. Travel to Operations teams in Mexico, Canada, Brazil, and/or Argentina will be expected. Monitor trends in operational metrics and pro-actively promote opportunities to leverage best practices and streamline operational processes with a targeted focus on creating a regional reporting process/structure to standardize metrics within the Americas region.

Job Deliverables

Task Description / Performance Expectations Time % Identify, analyze and optimize reporting landscape and procedures to support the implementation of a regional reporting process that will ensure standardized calculations and improved data quality in the Operations areas of Americas region. Develop presentations to communicate findings. 35 Manage the regional reporting process; monitor and communicate progress updates against plans and milestones; redesign approach, as appropriate; evaluate outcomes against goals or criteria. 30 Analyze Operational metrics (OPIs) for the various countries, establishing follow up procedures such as coordinating meetings (e.g. meeting logistics, delivery presentations, facilitation workshops/project meetings, etc.). Create reports and communicate progress on a regular basis. 25 Support the Regional Operations Team with tracking metrics and mapping processes within the Operations areas. Travel time to other countries will be scheduled as needed but estimated to be 25% of the total workload. 10

Knowledge, Skills & Abilities

Bachelor’s Degree is required. Recommended majors include:
Accounting

Business Administration

Communications

Computer/Information Science

Economics

Finance

Information Technology

Marketing

Statistics

International Business

Management

Business Intelligence

Master’s Degree preferred. Recommended majors include:
Accounting

Business Administration

Communications

Economics

Finance

Information Technology

Marketing

Statistics

Licenses or Certifications:
Six Sigma (green or black belt), LEAN Six Sigma, and/or PMI PMP are not required but are strongly preferred.

This role requires a minimum of 5 years of overall work experience. Preferred experience includes:

Business – 5+ years of experience

Finance – 3+ years of experience

Management – 2+ years of experience

Strategy – 3+ years of experience

Additional Knowledge:
Process mapping; process redesign; metric reporting; system application experience; business intelligence

Skills:
Analytical Skills

Facilitation Skills

IT Skills

Language Skills – Spanish

PC Skills

Presentation Skills

Problem Solving Skills

Project Management Skills

Additional Skills:
Required language skills – Spanish

Recommended Prerequisites:
EPMO, ITM, BICC, Strategy, Operations/BC CSM or Team Leader, Business Analyst, Finance/Controlling, Remarketing, Collections, International experience preferred.