Jr. UX Researcher - Olapic - New York, NY

Olapic is the original earned content platform for consumer brands, fueling marketing programs across all channels with images and videos from real people, uniting engagement and conversion to create powerful branded experiences. A badged member of Facebook Marketing, Instagram and Pinterest Partner programs, Olapic’s proprietary technology curates consumer photos and videos from a range of social media sites, and enables brands to determine which content is most effective in driving engagement, and conversion. Olapic is headquartered in New York City with offices in California, Cordoba, Argentina, The United Kingdom, France, and Germany.

Olapic is looking for an experienced Junior UX Researcher to join our UX team. The team’s mission is to help the company better understand customers and users, improve existing products, and identify new opportunities for growth. You’ll be part of a core team that will work from research to strategy to definition to production. We are looking for a person who is both passionate and ready to take their career to the next level..

What you’ll be doing:
Create and maintain screener surveys to recruit users for a backlog of potential participants.

Schedule participants for in-person and/or remote interviews and usability efforts.

Aid in setting up and maintaining customer surveys.

Assist senior researchers and designers in using evaluative research to test existing products to identify gaps and usability issues.

Help synthesize findings to ideate on solutions with senior researchers, designers, product managers, and internal stakeholders.

Perform heuristic evaluations on comparative and competitor products.

Team with other researchers and designers to use qualitative and quantitative research methods to create a set of personas to help the company better understand its users and to find new opportunities for growth.

Evangelize the user’s perspective to help the larger organization develop a deep understanding and empathy.

What we’re looking for:
Experience working with a team on one or two products.

You know what it takes to deliver something to market.

Excellent communication skills.

Ability to think at multiple levels, you can understand the strategic level and care deeply about the design details.

Must have an online portfolio of research work featuring examples, case studies, and what you did specifically.

About Olapic

Olapic offers the leading visual marketing platform, enabling brands to integrate photos and videos from social networking sites such as Instagram, Twitter, Facebook and Tumblr into their overall marketing strategy. The Olapic platform delivers the most flexible and robust solution for bringing visual, customer-generated content into commerce and marketing, reducing brand costs while increasing conversions and sales.

At Olapic, we place a premium on performance, efficiency, and innovation. We strive to put our customers first and rely on our technology as the cornerstone of our success.