Team Lead Professional Services - Sabre - Dallas-Fort Worth, TX

011FA

Description

Sabre is a global travel technology company serving the world’s largest industry — travel and tourism.

We provide software to travel agencies, corporations, travelers, airlines, hotels, car, rail, cruise and tour operator companies through our four businesses:

• Sabre Travel Network®, the world’s leading provider of solutions for the travel industry,


• Sabre Airline Solutions®, the world’s leading provider of solutions for the air transportation industry,


• Sabre Hospitality Solutions®, the world’s leading provider of solutions for the hospitality industry,


• Travelocity®, a leading online travel company.

By delivering innovative travel technology, we make the world a better place. Our innovative technology is used by more than a billion people around the world to plan, book and get to their destination at a time and price that’s right for them.

We work behind the scenes to make the world a better place, one journey at a time. Headquartered in Southlake, Texas, USA, we have approximately 10,000 employees in 60 countries around the world with major development and customer care centers in the United States, Argentina, India, Poland and Uruguay.

Privately owned by TPG and Silver Lake Partners, we have won numerous awards for being a top employer and corporate citizen in Argentina, Brazil, India, Mexico, Peru, Poland and the United States.

Sabre Airline Solutions

Sabre Airline Solutions® operates the industry’s largest Software-as-a-Service (SaaS) business, with an innovative reservations system, commercial planning and operations software used by more than 225 airlines and over 700 airports around the world. More than 500 million passengers are put on airplanes every year using our technology.

As a complete business partner, Sabre Airline Solutions provides comprehensive technology solutions that give airlines the freedom to better market their airline, sell their products, serve their customers and efficiently operate the way they want.

Team Lead Professional Services

GENERAL DESCRIPTION:

• Under general direction, oversees the implementation of the AirVision Network Suite of products.


• Provides day-to-day coordination of activities between client and company personnel.


• Ensures customer satisfaction of information technology solutions by managing the details of overall project schedules and deliverables.


• Typically uses more project management skills than technical skills. The ability to understand and interact meaningfully with airline scheduling and network planning organizations is an important part of the job.


• Services may be provided on a fee-for- service basis or be included as part of the purchase price for company products.


• Plans and manages schedules and budgets.


• Monitors the project from initiation through delivery.


• Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.


• Develops and manages the project plan, including project scope, development/delivery schedule, resource requirements and integration efforts.


• Develops and manages a communication plan to include content, frequency, audience and channels.


• Works with management staff to establish appropriate project structure and staffing plans and participates in the staffing process.


• Sets goals, objectives and priorities; assigns and reviews work, resolves conflict. May provide input on performance against deliverables.


• Manages resource additions and deletions over the life of the projects.


• Interfaces with the customer, internal or external, regarding project deliverables.


• Accountable for meeting project schedules and costs; ensures that approved methods, processes and tools are consistently used, include change, issue risk and quality management.

Qualifications

EDUCATION:

• Bachelor’s degree or equivalent. Degree in Aviation Management a plus.

EXPERIENCE:

• Extensive experience in airline planning or scheduling.


• Possess and applies knowledge of project management principals, practices and procedures.


• Solid leadership qualities.


• Must be able to work with limited supervision and be accountable for actions and decisions.


• Analytical skills and a solid facilitator.


• Proficient with Microsoft office suite or equivalent.


• Proficient with a project scheduling software tool – MS Project preferred.

SPECIALIZED KNOWLEDGE AND SKILLS:

• Product Life Cycle: Working knowledge of phases of the product life cycle, including customer requirements gathering, software design and development, testing – including unit, functional, systems and integration implementation/delivery and maintenance.


• Systems Integration: Knowledge of how different systems interact, including potential problems and difficulties that may occur.


• Technical Knowledge: Maintains technical knowledge in assigned areas. Expected to solve moderately technical problems.

SUBJECT MATTER EXPERTISE:

• Familiarity with Sabre AirVision Network tools is a plus.


• Technical knowledge a plus.

At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be surrounded by intelligent team members who you will be proud to call your peers. To learn more about the people and culture at Sabre, follow us on Twitter, Facebook and LinkedIn. Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals.

Job

:

Information Technology – Analysis

Primary Location

United Kingdom

Other Locations

:

ES-Communidad de Madrid-Madrid, US-TX-Dallas Ft Worth – Southlake, IN-Bangalore-Bangalore

Organization

:

Sabre

Schedule

:

Full-time

Travel

:

Yes, 50 % of the Time