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Friday, April 1, 2016
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Operations Coordinator - Argentine Expansion

Uber Technologies Inc – Buenos Aires – COMPENSATION: Full-time salary negotiable based on experience, healthcare, and equity (shares options). This is a unique opportunity to be an early employee in one of Silicon Valley’s hottest startups while shaping a new brand in Argentina. Successful employees have the opportuni…


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Product Manager, Data - Sony Music Entertainment - New York, NY

The Orchard is a leading distributor of digital music and film. We have over 9 million songs in our catalogue, which account for over 20% of the music that’s currently available at digital retailers such as Spotify and iTunes. Our growing film business has more than 10 theatrical releases planned in 2016 and our YouTube channels have 100 billion lifetime views.

The Orchard is looking for a Product Manager for Data to join our talented NYC product team.


Responsibilities:
Lead the creation of a data driven product strategy at The Orchard, from identifying what information needs to be captured and how it should be leveraged Drive the product strategy and roadmap for The Orchard’s data engineering team Inform the product and engineering teams when making large scale schema and data collection decisions Evaluate emerging technologies and determine the relevance to The Orchard, our engineers and our data strategy Be an evangelist for data throughout the organization


Qualifications:
Data science, computer science or other equivalent technical experience Strong familiarity with Google Analytics, New Relic, Looker and equivalent data tools and ability to turn information from those sources into actionable items on the product roadmap Significant experience with data processing pipelines (ETLs) and analytics platforms Experience gathering requirements and writing use cases Ability to influence cross-functional teams and eventually create a consensus between stakeholders, product managers and engineers Strong organizational and analytical skills paired with the ability to drive complex projects Experience working in an agile environment Strong verbal, written and visual communication skills


About The Orchard® The Orchard is an independent music and video distribution company that provides an innovative and comprehensive sales and marketing platform for content owners. With our industry-leading technology and operations, we partner with companies of all sizes to make their music and videos available across hundreds of digital and mobile outlets around the world, and physical retailers too. We work with our clients to maximize their revenue, and provide them with the latest and greatest digital marketing tools and sophisticated sales analytics to help them run their businesses efficiently and effectively.

The Orchard was founded in 1997 in New York City to foster independence and creativity in the music industry. Our headquarters are in New York and London, with operations in more than 25 markets around the world, including France, Spain, Germany, Mexico, Argentina, India, Australia and more. At The Orchard, the focus is to provide a comfortable, social and engaging environment to encourage productivity, creativity and personal/business relationships. From monthly potlucks and game nights to company kickball teams and other staff perks, our employees like what they do and where they do it.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.



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SOCO Brand Protection Manager

Nike – Vicente López, Provincia de Buenos Aires – Manage Brand Protection personnel and outside counsel, private investigators and other vendors in the initiation and subsequent conduct of all administrative activities, litigations, proceedings and enforcement activities. Provide appropriate and regular training to vendors on pr…


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Photographers onboard Cruises

Crew & Cruise – Córdoba – Crew & Cruise is looking for Photographers interested in working onboard cruises. We are searching for dedicated and energetic photographers that can successfully photograph the guests on each cruise and sell cruise memories in the Galleries onboard, while providing exceptional…


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Marketing Manager - Buenos Aires

Uber Technologies Inc – Buenos Aires – EXPERIENCE: PERKS COMPENSATION: Full-time salary negotiable based on experience, healthcare, and equity (shares options). This is a unique opportunity to be an early employee in one of Silicon Valley’s hottest startups while shaping a new brand in Buenos Aires. Successful employe…


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Customer Service Representative - InComm - Jacksonville, FL





Leveraging deep integrations into retailers’ point-of-sale systems, InComm provides connectivity to a variety of service providers that allow consumers to conduct everyday business at more than 450,000 points of retail distribution. Whether those consumers are activating prepaid products, paying bills, enjoying real-time discounts through a membership card, purchasing digital goods in-store or adding funds to an online account, InComm is there to provide unique gift-gifting opportunities, cater to on-the-go shoppers, deliver added value through loyalty programs and serve cash-based consumers. With 186 global patents, InComm is headquartered in Atlanta with a presence in 30 countries. Learn more at www.incomm.com or connect with us on www.twitter.com/incomm , www.facebook.com/incomm , www.linkedin.com/company/incomm or www.incomm.com/blog .

Responsibilities:
Answer inbound customer service phone inquiries related to InComm financial service cards (Visa, MIO and others) in accordance with the Financial Services Customer Service Manual; or related training material

Handle all phone inquiries related to Fast card PIN’s, Carrier PIN’s, Bellsouth and other related long distance cards powered by Fastcard or the parent company (Interactive Communications). Based on training Customer Service training manuals and other related materials provided by InComm.

Answer calls in timely manner in accordance with InComm goals for call intake;

Provide timely, accurate and courteous responses to the customers concerns or questions in accordance’s with Incomm’s regulations.

Receive Cardholder Visa Card registration calls and order Visa Cards via the Customer Service website;

Perform basic Cardholder Customer Service functions in an accurate, timely and courteous manner; i.e. Lost/Stolen Cards, forgotten PINs.

Perform redemption of a pin for a customer that is having an issue with using the IVR (i.e. Process trouble tickets on issues regard the customer lost of minutes, Redeem PIN for Cingular customers based on they have monthly account and not a prepay account.)

Perform inquiries for customer calling regarding their Long Distances cards; (i.e. Review the cost to call certain countries (Argentina, Mexico, etc.), Reload customer’s reloadable Long Distances card with the customer credit card information, Process trouble tickets on regarding charge in question, Process trouble tickets on issues regard the lost of minutes)

Follow Escalation Event procedures in accordance with Incomm’s Customer Service Manual. (i.e. Duplicate PIN, PIN added to the incorrect account by Customer Care, Potential fraud issues)

Document Cardholder Customer Service activities;

Follow Escalation Event procedures in accordance with Financial Services Customer Service Manual. (i.e. Chargebacks, disputes, potential fraud, etc.)

Understand, utilize and adhere to the Financial Services Customer Service Manual to govern Customer Service Activities;

Understand, utilize and adhere to SnapPay/MIO desktop application, Payment Manager, and proper navigation of www.miocard.com .

Answer inbound customer service email inquiries related to InComm financial service cards (ATM, Visa, MIO and others) in accordance with the Financial Services Customer Service Manual or related training material and Answer inbound Fast card customer service email inquiries related to InComm Ecommerce online service cards (www.fastcard.com)in accordance with the Ecommerce Customer Service Manual; or related training material

Meet reporting requirements as designated by Supervisor or other InComm Management; including but not limited to AUX time, quality scores, hold time, and availability.

Other Financial Services Customer Service activities as designated by Supervisor or other InComm Management.


Qualifications:
Must be able to sit for an 8 hour shift while talking to customers through a headset and use a computer to read and enter information.

High school degree or equivalent.

Strong verbal and written communication skills are critical.

Bilingual (Spanish/English) preferred.

Basic windows computer, internet and MS Office skills are needed.

2 years customer service experience required, prior call center experience preferred.

Financial Card (ATM, Visa, MasterCard, etc.) customer service experience ideal.

Must successfully pass criminal background and consumer credit check.

We are open 24/7; shift flexibility is a must.


InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.


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UX Designer

Buenos Aires – Cargo solicitado: UX Designer País: Argentina Empresa: MediaMonks Buenos Aires SRL Dirección: El Salvador 5137 Ciudad: Buenos Aires Contáctenos: ba.mediamonks.com Email: Perfil: We are expanding our Buenos Aires creative team with a mid-level position. As a UX…


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