Server - Rural Society - Loews Chicago Hotel - Chicago, IL

The Loews Chicago Hotel is currently seeking an Server to join the Rural Society team. Rural Society is a contemporary Argentine steakhouse from nationally renowned master of Latin cuisine Chef Jose Garces. Inspired by his travels to South America, Rural Society is at once rustic and luxurious, bringing the energy and sophistication of Buenos Aires to Chicago. Our menu and primarily South American wine list, combined with our warm hospitality and welcoming décor, transport you far from the bustle of the city to the sweeping cattle ranches and grill-fired kitchens of Argentina.

Opened March 2, 2015, Loews Chicago Hotel features 400 guestrooms, including 25 suites, more than 25,000 square feet of innovative meeting space, multiple outdoor terraces for guest and function uses, spa/fitness center and an outdoor rooftop including a pool overlooking the city.

Boasting city and lake views from the guest rooms, the property is located just one block north of the Chicago River and two blocks east of North Michigan Avenue, in the heart of Chicago. The hotel is part of a highly visible 52-story tower comprised of the Loews Chicago Hotel and 390 luxury residential apartments.

The Server position is responsible for the service of food and beverage to the guests in the restaurant area. Providing service that exceeds the guest expectation.

More specifically:
Performs all opening and closing assignments as assigned by management

Applies teamwork skills at all times and assists co-workers when time permits.

Answers all questions regarding the menu accurately

Takes food and beverage orders accurately and in a timely fashion

Delivers quality products to the guest in a friendly and professional manner and in accordance with hotel standards

Maintains cleanliness and excellent condition of equipment, work area and dining room

Monitors the flow of guests and food and beverage items

Enters orders into the computer accurately and efficiently

Utilizes suggestive selling techniques to upgrade the check average

Handles financial transactions accurately and in accordance with established procedures

Performs side work duties as assigned

Executes emergency procedures in accordance with hotel standards.

Attends scheduled meeting and training classes.

Assists the server assistants in duties

Seats and greets the guest when requested

Answers the telephone in the absence of a greeter

Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Remains current with hotel information and changes.

Complies with hotel policies and rules and uniform and grooming procedures.

Encourages a positive attitude among team members and treats other team members and guest with courtesy and respect.

Is polite, friendly, and helpful to the guests, management, and fellow team members

Recycles whenever possible.

Other duties as assigned

Required Skills & Experience:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

Excellent communication skills – oral and written

Excellent guest service skills

Must be able to prioritize work.

Must be customer service oriented

Excellent hospitality skills

Able to work a flexible schedule, including weekends and holidays

Education: High school diploma preferred.

Experience: At least one year F&B service experience preferred.