IS Coordinator - Prudential - Newark, NJ

For more than 135 years, Prudential Financial Inc. has helped individual and institutional customers grow and protect their wealth. Today, we are one of the world’s largest financial services institutions with operations in the United States, Asia, Europe, and Latin America. We also have one of the most recognized and trusted brand symbols: The Rock ®, an icon of strength, stability, expertise, and innovation. For more information, visit www.prudential.com.

Prudential International Insurance (PII) continues to be one of Prudential’s fastest growing and most profitable business groups. PII has operations in eleven countries around the world (Japan, South Korea, Taiwan, Malaysia, India, China, Brazil, Argentina, Mexico, Poland, and Italy) and is looking to fill a new IS Coordinator position in the Human Resources department in Newark, New Jersey.

PII Human Resources department is looking to add one position to the International Insurance HR Risk & Process Management team. The team handles/supports a variety of processes including; international assignment support, HR information systems (HRIS), equity compensation administration for international participants, HR risk management and information security. This position will report to the manager of PII Information Security and will primarily support information security and human resource information system requirements with the opportunity for additional cross training within the team.

Responsibilities include:
Work with local PII international operations and business partners to provide access support to Prudential systems.

Responsible for troubleshooting user access issues for PII and the local PII international operations.

Recertification of system access for PII and PII international operations

Support business system requirements

Support Information Security Manager in coordination of new initiatives which will have impact to countries system access

Coordinate HRIS updates and HRIS administrative tasks for PII.

Responsible for the timely and accurate reconciliation of HR data maintained in the PII local operations and the HR data maintained in the U.S. HRIS

Support special initiatives Qualifications

BA/BS preferred or equivalent experience

Strong communication and interpersonal skills with the ability to work effectively with service providers to provide excellent customer support

Strong organizational skills with attention to detail

Problem solver with ability to understand business processes, analyze information and follow through to resolve issues

Strong analytical, data and process management skills

Proficiency with MS Office applications ? Word, Excel

Prior experience in a functional business analyst role working with all levels of management

Strong interpersonal and diplomacy skills, experience in working across multiple cultures would be a plus.

Knowledge and experience with Information Security and tools such as ISAMS is preferred

Experience in protecting sensitive information