Director, Global Change Operations - CocaCola - Atlanta, GA

Position Overview:
About The Coca-Cola Company

Everyone knows Coca-Cola. It’s the best-known product in the world. We’ve been making it since 1886 and it still tastes the same.

As a business, The Coca-Cola Company is constantly evolving – we develop new products, acquire great brands and pioneer new ways of doing things. We sell four of the world’s top five non-alcoholic sparkling drinks (Coke, Coke light, Sprite and Fanta) and 3,600+ products in over 200 countries, including water, juices, energy drinks, and even tea and coffee. Altogether, that adds up to more than 1.9 billion drinks around the globe every day.

Global Business Services (GBS)

GBS, The Coca-Cola Company’s Global Business Services, is a multi-functional internal shared-services provider for a wide range of transactional services across all Coca-Cola business units within functional areas such as: Finance, Procurement, Human Resources, Change Practice, Workplace, Operational Excellence, Data Governance, User Experience & Content, Controls & Compliance, and Creative Business Solutions. Our GBS main locations are Warsaw (Poland), Drogheda (Ireland), Buenos Aires (Argentina), San José (Costa Rica), Manila (Philippines), and Atlanta (Georgia, USA). With a highly capable and diverse team of currently approximately 1200 associates, we are providing services to our business units in the Americas, Europe, Eurasia & Africa, and Asia Pacific. On top of that we deliver a number of select services to Coca-Cola operations across the globe. In our focus to drive productivity for the world’s largest beverage company, we use the latest Cloud based technology in our GBS Hubs.

We offer our associates:
The Coca-Cola Company’s extraordinary heritage, our leading brands and the global scale of what we do.

The challenge of meaningful work – our unique global system offers constant opportunities to develop world-class skills and a truly international career.

A unique culture where people do what they love and live their values.

The kind of competitive compensation you would expect from a world leader.

At The Coca-Cola Company, our people have their own formula for turning passion into action. Together, that’s how we push the world’s greatest brands to new heights. What’s your secret formula?

Director, Global Change Operations based in Atlanta, GA

Position Overview

As Director, Global Change Operations you will be a senior change management leader responsible for leading (including development and coaching) a collaborative team of Change Leads and Change Execution Specialists serving clients across GBS and other functions .

You will manage a broad portfolio of large-scale change initiatives and the planning and resourcing of change talent to deliver priority change initiatives as agreed in the annual business planning process , and own tactical change plans associated with clients not covered by the Change Leads.

As part of the leadership team, you will collaboratively develop strategic plans and capability roadmaps of the Global Change Practice , and accordingly support individual development plans of members of the team.

In your role you will partner with senior GBS and function leaders to understand clients’ long-term strategic plans and roadmaps, and consequently build change leadership capability in client leadership teams.

Key Responsibilities

Build long-term relationships with GBS and function leaders to help identify and agree on strategic priorities and roadmaps for initiatives and change to drive business value.

Create alignment across GBS and function leaders and partner to establish a clear vision/destination for client organization.

Establish vision for Change Leads and Execution Specialists, develop and lead roadmap of activities to accomplish vision, coach and develop.

Track status of all client change initiatives as part of Global Change Practice management routines, identify strategic challenges and help to resolve.

Participate in relevant client project management or governance processes and routines to understand plans, progress, address issues, and plan resources.

Create, socialize and execute comprehensive change management plans for remaining clients of Global Change Practice that are not covered by Change Leads, i.e.

Partner with Communications Strategy Lead and Communications Specialist to develop and execute communications plan tied to change initiative.

Partner with GBS Capability Deployment and Training Strategy Lead to develop and execute training program to support change initiative.

As part of Global Change Practice leadership team, help lead Global Change Practice routines, processes and activities, build community and visibly demonstrate change leadership capability.

What you can expect

Being part of a leadership team in a role with global impact in which you can add real value for one of the world’s most successful companies.

Working with a truly international group of stakeholders and peers.

Being part of a growing global organization that is striving to get better every day.

A great place to work with authentic, driven and creative people.

What you need to be successful

As Director, Global Change Operations you will influence and give recommendations at the GBS and function senior leader level and will be responsible for decision-making on resourcing and prioritization of the Change team as well as strategies for specific change initiatives. As this role brings along many, mainly internal, communication complexities tied to impact, breadth and depth of change that is being implemented, you will require strong strategic communications, visioning and influencing skills paired with the ability to develop similar capability in your team.

As the process for change initiatives varies depending on the nature and culture of the impacted organizations, we are looking for an experienced project leader with the ability to manage ambiguity as well as lead and communicate through change .

As you will work across all geographies of GBS (global scope), business teams and environments, being multi-lingual will be helpful but is not mandatory. You will, however, profit from cultural sensitivity and an open mindset .

If you have a passion for innovation related to new ways to inspire high performance teamwork , introduce and sustain new ways of changing and operating for clients, and agreeing to and implementing new processes and systems , you are just the one we´re looking for.

Education: Master´s Degree

Related Work Experience: This role requires a minimum of 10-15 years deep experience in leading teams, designing and implementing change in a rapidly changing environment, experience in consulting and enterprise-wide change implementation, pulling from a range of Organizational Effectiveness and Change Management models, processes and tools.

Functional Skills

Certification in Change methodology (e.g. ADKAR/Prosci certification), PMP preferred, ACMP (Association of Change Management Professionals) and IABC (International Association of Business Communicators) preferred.

Strong strategic communications.

Big picture visioning and influencing skills paired with ability to develop similar capability into Change Leads and No Company spokesperson responsibilities.

Strong team and inspirational leadership.

Planning and analysis, understanding detailed work analysis, business processes, stakeholders, financial business cases, culture and engagement measures, desired behaviors, business development.

Risk and mitigation planning.

Balancing immediate and short term needs and delivering results.

Multi-lingual preferred but not mandatory.

Leadership Behaviors

Drive Innovation

Collaborate with System, Customers and Key Stakeholders

Act Like an Owner

Inspire Other

Develop Self and Other

That sounds appealing? Then start now – TASTE THE FEELING . Please submit your application (CV and Cover Letter) in English.

At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.