Supervisor, Accounts Receivable - CocaCola - Alpharetta, GA

We offer our associates:
The Coca-Cola Company’s extraordinary heritage, our leading brands and the global scale of what we do.

The challenge of meaningful work – our unique global system offers constant opportunities to develop world-class skills and a truly international career.

A unique culture where people do what they love and live their values.

The kind of competitive compensation you would expect from a world leader.

At The Coca-Cola Company, our people have their own formula for turning passion into action. Together, that’s how we push the world’s greatest brands to new heights. What’s your secret formula?

Accounts Receivable Supervisor Alpharetta, GA

Position Overview

The Accounts Receivable Supervisor is responsible for the day-to-day supervision of the Field Chain and Local Market accounts receivable team. The A/R Supervisor will supervise a team of collectors with responsibility for managing the accounts receivable for chain and outlet customer receivables consisting of parts and service invoices as well as Freestyle product purchases and program fee invoices (ex. Chipotle, Chick-fil-A, Five Guys, etc.). The AR Supervisor will be responsible for providing leadership and performance management for the A/R team as part of Revenue Shared Services (RSS) and client relations management to internal business partners. The portfolio averages approximately $5-6M in open Accounts Receivable and the role supervises approximately 6-7 collectors. Success will be defined by the team’s ability to attain specific accounts receivable goals (ex. percent of A/R current), as well as quality and cost performance standards.

Key Responsibilities

Conduct client status meetings to discuss the status of results for the customer portfolio versus performance standards and goals, and take specific actions or make recommendations in order to insure performance goals are met.

Analyze and communicate business performance against KBIs (ex. percent of A/R current / past due) and recommend specific actions to address variances.

Serve as a consultant and subject matter expert to external clients regarding business policies, procedures, processes, and measures that drive the implementation of business strategies (e.g., accounts receivable management, customer service, billing, service delivery).

Review and approve documents in compliance with Chart of Authority.

Identify and resolve outstanding customer inquiries with appropriate HQ functions, business unit management, and/or support functions (ex. service management).

Utilize the required procedures and methods, both manual and system supported, to ensure appropriate accounts receivable collection follow up.

Identify customers who are not paying in accordance with stated terms and develop action plans to improve payment trends.

Review accounts receivable collection agings (invoices, credits and unapplied cash) and facilitate resolution of seriously past due and / or problem accounts.

Review and approve account corrections including credit / debit offsets, unapplied cash offsets, and write-offs (per chart of authority).

Recruit and train new team members and provide development guidance to existing employees to insure that individual career needs are aligned with the goals of the organization.

Recommend changes in status including reclassification, transfers, promotions, and terminations.

General Activities:
Establish quantifiable and observable performance objectives for direct reports and / or team members.

Provide direct reports with leadership, direction, and coaching to achieve objectives and improve performance and skills.

Evaluate direct report’s performance against established performance expectations.

Hold regular discussions with each direct report to discuss progress toward goals, review and provide performance feedback, review development progress, and acknowledge achievement of objectives.

Coordinate work efforts of others to ensure integration and completion of work against expectations.

Manage and review the product hold process for Freestyle direct customers; to include: determining who should be added to the hold list, when a customer should/should not be released, and when to remove a customer from the hold list.

Education: Bachelor’s Degree (management, accounting, finance)

Related Experience: 3+ years of experience in credit or A/R in a commercial (business to business) A/R environment. Experience in the consumer packaged goods (CPG) industry is desirable. Prior leadership and employee development experience including the direct supervision of staff level employees. Experience in the consumer packaged goods (CPG) industry is desirable. Knowledge of computer applications and experience using both mainframe and PC based applications, specifically Microsoft Word, Excel and PowerPoint. SAP experience is preferred

Leadership Behaviors

DRIVE INNOVATION : Generate new or unique solutions and embrace new ideas that help sustain our business

COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS : Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler).

ACT LIKE AN OWNER : Deliver results, creating value for our brands, our System, our customers and key stakeholders.

INSPIRE OTHERS : Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible.

DEVELOP SELF AND OTHERS : Develop self and support others’ development to achieve full potential. That sounds appealing? Then start now – TASTE THE FEELING . Please submit your application (CV and Cover Letter) in English.

Honesty and integrity have always been cornerstone values of The Coca-Cola Company. Our passion for people of integrity mirrors our spirited drive for total quality in our brands. These and other elements allow the company to sustain strategic practices and drive business performance. The Personnel Integrity Assurance Program is another step toward making The Coca-Cola Company the premier workplace. This process includes a pre-employment background investigation that applies to all applicants

employees

and contractors of the company. The scope of this inquiry may cover such elements as education

employment history

a criminal history check

reference checks

and a pre-employment drug screen. Designated countries or sensitive positions within the company may have more stringent standards.

At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.