Payroll Specialist – Multiple Markets/ Latin America - BMS - Tampa, FL

Bristol-Myers Squibb is a diversified specialty biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. The Bristol-Myers Squibb North America Capability Center is a state-of-the-art facility in Tampa, Florida, providing strategic capabilities for delivering end-to-end process excellence and innovation. The center provides high knowledge-based capabilities and services across multiple disciplines and is part of our ongoing efforts in continuous process improvement. At the North America Capability Center we continue to explore ways to simplify processes and increase the efficiency and effectiveness of our operations.

One shared journey is moving us forward at Bristol-Myers Squibb. Around the world, we are passionate about making an impact on the lives of patients with serious disease. Empowered to apply our individual talents and ideas so that we can learn and grow together. And driven to make a difference, from innovative research to hands-on community support.

Ensure accurate and timely delivery of all assigned multiple countries payroll services in LatAm to ensure compliant with the organization and legal requirements; manage vendor relationships; respond to the payroll operations queries. The BMS HR Service Delivery Model is a shared service outsourced model and this role will interface with business partners, Compensation, Savings Plan & Benefits, Financial Shared Services General Accounting, as well as our outsourced payroll providers.

The position is responsible for the upload of multiple countries payroll related data onto the required payroll vendor online tools, download of the each countries payroll outputs, distribution to the relevant individuals or teams within the BMS business. Position is also responsible for approving multiple countries local payrolls.

Ensure all assigned LatAm multiple countries payrolls are processed timely and accurately (any combination of Argentina, Brazil, Chile, Colombia, Peru, Venezula, Mexico, Chile payroll experience).

Back up other LatAm countries payrolls and implement processes improvements related to multiple countries payroll delivery

Provide Tier 2 support to all assigned LatAm multiple countries payroll query ensuring responses are dealt with in a timely manner. Where required, follow up with vendors or escalate to Regional Payroll Lead/payroll supervisor

Respond to more complex queries about payroll; for example: termination payments that require assistance from PWC or legal advice/payroll reporting and understanding the requirements to ensure the data provided meets requirements, annual Workcover calculations and lodgement, managing internal & external audits

Use global payroll tools and prepare appropriate payroll calculations to ensure proper payroll processing for all assigned countries

Serve as a subject matter expert for time and attendance for assigned countries.

Support the Regional Payroll Lead in providing advice to the business for Tour of Duties (TOD’s), secondments and International Assignees (IA’s)

Facilitate and participate in governance process used for analysis and approval of LatAm multiple countries payroll work requests and projects; Assist with payroll projects as assigned

Proactively develop and maintain technical knowledge in LatAm multiple countries payrolls remaining up-to-date on current trends and best practices

Interface with payroll and benefits vendors, as needed, to ensure compliance with established procedures.

Analyze vendor SLAs and maintain a scorecard to communicate performance to global process leaders and regional delivery leads.

Assess the delivery impact of any HR management policy changes, regulatory or compliance changes may have on the service provider and BMS Payroll operations;

Documentation and review of payroll processing procedures

Review LatAm payrolls before final sign off from Regional Payroll lead.

Collaborate with Total Rewards team to understand the savings and benefits calculations and the impact on payroll calculation.

Coordinate with Outsourced Service Provider regarding all policies, programs and processes related to multiple countries payrolls.

Work with the BMS HR Service Delivery Team to ensure service provider is achieving SLA’s

Aid in overseeing the implementation of payroll system solutions for acquisitions.

Interface with Total Rewards COE to identify and address any administrative needs related to global compensation and benefit programs. Leverage expertise to produce solutions that enable global consistency and standardization and facilitate exceptional performance.

Qualifications Must Have Requirements:
2 – 4 years of LatAm Payroll Operations experience for multiple countries is required. (any combination of Argentina, Brazil, Chile, Colombia, Peru, Venezula, Mexico, Chile payroll experience)

2 to 4 years experience in Service Center and with a third party service provider environment and /or HR & payroll outsource environment.

Must speak, read and write Spanish and English.

Degree preferred in Business Administration, Accounting or Finance.

Experience with end- to -end LatAm payroll processing including: time management, leave administration, registration, pay processing, payroll taxes, reporting, and experience dealing with payroll queries and issues from employees (any combination of Argentina, Brazil, Chile, Colombia, Peru, Venezula, Mexico, Chile payroll experience)

Must be customer-focused and comfortable working with a diverse group of people

Knowledgeable of MS Office suite, particularly Excel.

Workday end-user experience

Experience working in a Shared Services environment Comprehensive knowledge of Payroll, Payroll Tax, and Payroll Accounting and related end to end processes (any combination of Argentina, Brazil, Chile, Colombia, Peru, Venezula, Mexico, Chile payroll experience).

ADP Streamline expertise including integration points with Organizational Management and Personnel Administration and Finance.

Preferred requirements:
Ideal candidate will be able to read, write and speak multiple languages based upon the assigned region. (Spanish and/or Portuguese)

The candidate must have ability to manage multiple tasks, be well organized, and have a proven track record of meeting or exceeding deadlines.

Strong project management and leadership skills are very desirable.

Strong, oral, written and interpersonal communication skills are vital.

The successful candidate must be a self starter, highly motivated, and work with minimal supervision.

Ability to analyze and diagnose situations and create innovative solutions to ensure organization effectiveness.

Ability to see the “big picture”.

Ability to influence the actions of others through collaborative working relationships. Desire to work in a fast paced, change oriented, complex environment. Ideal Candidates Would Also Have: Knowledge and experience of using Workday HCM

Other qualifications: Certified Payroll Professional (CPP)

Bristol-Myers Squibb is an equal opportunity employer – Vet/Disability