Account Manager - Life Science Job (Buenos Aires, AR)

Title:Account Manager – Life Science
ID:JREQ054891

Description

We are the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.Role PurposeThis position manages and grows revenue and market share at designated accounts to maximize customer satisfaction and achieve company’s strategic objectives.Develops and maintains client relationships to ultimately drive revenue growth.Develops and executes account strategy by collaborating with account team to deliver stronger, more relevant value propositions.ResponsibilitiesManages, retains and grows revenue, responsible for sales and the customer relationship (may include new sales and revenue quota attainment).Cultivates customer relationships and ensures effective service delivery to accounts.Focuses on customer’s satisfaction, knows the customer’s business and workflows, develops proper contact network within accounts.Supports execution of strategy at the account level.Works with and brings in experts/specialists onto the team where required, has oversight of all account activities.Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to marketing.Acts as point of contact for the client, provides escalation path to and from Service, attends to customer issues promptly.Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities.May provide customer product training as necessary.Accountable for individual expense budget management.Scope & ImpactOwns account relationship and drives overall customer satisfaction for assigned accounts.May be responsible for net sales and revenue for assigned accounts.This is an individual contributor role and does not have people management responsibilities.Works under general supervision of manager.

Qualifications

Technical / Professional Skills & CompetenciesStrong understanding of customers and their business model and workflows.Relationship building skills.Selling skills (identity, develop and articulate a complex proposition/consultative selling).Strong negotiation skills.Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.Problem solving – ability to understand, articulate, structure and solve client needs.Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.Ability to collaborate with account team.Relationships: Internal / ExternalMay include sales professionals, product specialists, trainers, consultants, marketing, senior leadership, etc.Key stakeholders within assigned accounts and industry associations.At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales Family Group
Primary Location: Buenos Aires, AR
Other Locations:
Organization: GGO LatAm-IP&S
Schedule: Full-time
Education Level: None
Job Type: Standard
Shift: Day Job
Travel: