Overnight Bell Attendant- Part Time - Starwood Hotels and Resorts Worldwide Inc - Denver, CO

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information.

Location

As the largest of the Starwood Hotels & Resorts brands, Sheraton serves the needs of both business and leisure travelers in locations from Argentina to Zimbabwe. Encouraged to call upon their own experiences to put their guests at ease, Sheraton associates connect with them in a personal way. The Sheraton Denver is steps from the 16th Pedestrian Mall. We are able to experience the excitement of the city while staying in touch to what matters most!

Department

Front Office

Job Description

**Candidates will need to complete an application in full in order to be considered for employment at the Sheraton Denver Downtown Hotel. Attaching a resume to a candidate profile while leaving other fields blank will be considered an incomplete application.** POSITION PURPOSE • Greet and welcome arriving guests as they enter the hotel. Assist both arriving and departing guests with baggage handling. ESSENTIAL FUNCTIONS • Welcome guests to the hotel. Recognize Starwood Preferred Guest club members. • Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles. • Summon taxis upon request. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: • Transport guests and employees in the hotel’s limousine. • Deliver packages and faxes to guests. • Decorate the lobby for large arrivals and departures. • Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room. • Clean the brass bell carts. • Other duties as assigned •• Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. •• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. •• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. ** This is an overnight position** ** Must be able to work weekends and holidays**

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Knowledge of the city, particularly tourist attractions. PHYSICAL DEMANDS: • Work tasks generally are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, will be required to work outside during the course of the day to transport luggage to and from vehicles. Length of time of these tasks may vary from day to day and task to task. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to lift up to 75 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. • Must be able to exert well-paced ability to reach other locations of the hotel on a timely basis. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS EDUCATION • High school or equivalent education preferred. EXPERIENCE • Prior customer service experience preferred GROOMING • All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.