Jr. Fraud Risk Manager - Citi - Wilmington, DE

Job Purpose:
The role is to serve as an Independent Jr. Fraud Risk Manager for the Americas GCG – Core Consumer, Small Business Banking, Retail Commercial Bank and Citi Personal Wealth Management. Primary responsibilities include

To oversee implementation of fraud strategy, policy compliance and key projects in the region.

Assist with fraud thematic and product oversight reviews in the region (all consumer related products)

Assist with coordination and management Fraud Risk tools development, design and implementation in conjunction with regional Fraud Execution (1 st Line).

Through ongoing oversight, ensure that effective fraud prevention mechanisms and fraud detection/investigation processes are appropriately implemented in the region

To ensure payment card fraud losses are operating within defined plan and Risk Appetite parameters. To setup/implement sampling and other required techniques for other products in the region

Track fraud losses versus plan and counsel /review individual countries.

Oversee compliance to all policies and procedures established at the group level including connected Financial Crimes disciplines.

Assist in implementing the operational risk policy and tracking

Liaison with Global Fraud Risk colleagues and other internal and Industry peers

Job Background/context:
The mandate of the Independent Consumer Fraud Risk Management organization is expanding to include non-core consumer products: Small Business Banking, Retail Commercial Bank and Citi Personal Wealth Management.

The Independent Consumer Fraud Risk Management organization is restructuring itself to better support the business in lieu of the announcements of the exit of the consumer business in Argentina, Brazil and Colombia. As a result, an opportunity has risen to consolidate the Oversight function of NAM and Mexico into an integrated Americas coverage model.

Key Responsibilities:
The main responsibilities are to;

Process:
Conduct and participate in various end to end fraud risk management reviews across the Americas portfolios.

Consistently evaluate and review system and manual processes of authorization and fraud control modules.

Develop, implement and analyze MIS reports and facilitate the needs of authorization and fraud management.

Guide and assist in the implementation of sound and effective fraud processes and monitoring of non-core consumer products (Small Business Banking, Retail Commercial Bank and Citi Personal Wealth Management).

Provide counsel on fraud cases and fraud management related policies, ensuring an independent review of policy compliance.

Conduct Peer reviews of the fraud risk units.

Work with the compliance, operations and credit teams to strengthen the front-end verification and other processes (e.g. Funds transfer, Pin process, verification strategies).

Facilitate and disseminate best practices across all LoBs.

People:
Assist with development and delivery of training modules for staff and unit heads on Fraud Risk Management awareness, strategy and policy.

Champion fraud awareness and best practice sharing with various stakeholders and aid in the development of fraud risk management training modules.

Financial:
Provide advice and guidance to maintain an acceptable fraud-to-sales ratio

Development Value:
This role entails a unique opportunity for building a robust career in Fraud Risk Management with exposure to the life-cycle of all consumer products in the domestic and international markets.

Qualifications

Knowledge/Experience:
5+ years fraud risk management experience

Experience with consumer banking products including Cards, Small Business Banking, Retail Commercial Banking and Wealth Management.

Understanding of consumer products and fraud types

Good comprehension of industry best practices in the fraud space for fraud prevention and detection.

Skills:Management:
Ability to work effectively with individuals with diverse geographies, backgrounds and positions

Ability to work independently

Ability to communicate complex analytical ideas effectively and persuasively

Ability to influence and stablish relationships with key stakeholders from remote locations

Functional Background:
Project management

Understanding of consumer banking business , systems and processes

Technical Skills:
Deep understanding of consumer risk management and credit cycle management

Thorough understanding of global Fraud practices and industry trends

Qualifications:
Bachelor degree in Administration, Economics, Statistics, Computer Science, Econometrics, Engineering or any other computationally intensive discipline; Advanced degree preferred.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies

Fraud and Credit Risk skills and understanding

Strong business drive and ability to mobilize organizational commitment and support for regional programs

Leadership skills and ability to deliver results, working with cross-functional and virtual teams

Entry level business understanding and working knowledge of Risk, Legal, Operations, Technology and Finance

Primary Location: United States,Delaware,Wilmington

Other Location: United States,Florida,Fort Lauderdale

Education: Bachelor’s Degree

Job Function: Risk Management

Travel Time: Yes, 10 % of the Time

Job ID: 16022639