Associate Account Manager - Olapic - New York, NY

What you’ll be doing:

• Manage the post-Sales business relationships for a portfolio of existing Olapic clients across multiple verticals such as beauty, fashion, lifestyle, and travel while maintaining customer satisfaction.
  


• Build and support the clientele by sharing examples and best practices among our client base. Educate them on industry trends, new releases and product enhancements.
  


• Understand the analytics and ROI behind our tools in order to communicate the value in a tangible way.
  


• Collaborate with both client services and business development to implement process and streamline communication for a fast-growing start-up.
  


• Identify and execute on renewal and upsell opportunities for assigned accounts.
  


• Travel occasionally (15-20%)
  

What we’re looking for:

• 2 to 4 years experience in digital marketing, eCommerce, or social media
  


• Ability to work with cross-functional teams, both internally and client-facing
  


• Strategic thinker with analytical experience, attention to detail, and confidence in leading client engagements
  


• Bachelor’s degree
  


• Proficiency in PowerPoint and Excel
  


• Experience working with Salesforce.com is a bonus!
  

What’s in it for you

At Olapic we take care of our employees. We provide competitive salaries, stock options, and a variety of benefits including full medical, dental, and vision coverage, an FSA, 401K plan and pre-tax commuter benefits. Perks include catered lunches, fully stocked pantries and great gear to help you get your job done. We pride ourselves on company get togethers, which reinforces our culture of collaboration and connectivity. Most of us are located in our NYC headquarters, but we’ve got a pretty stellar team in Argentina and London as well!