Wednesday, June 1, 2016

L1 Support Engineer - OnApp Limited - Logan, UT

OnApp has more than 3,000 clients in 87 countries, served by 140 staff at offices in the US, UK, Europe and Asia-Pacific. Our software helps service providers compete by providing fully automated management, orchestration and provisioning of public and private cloud services, dedicated servers, VPS, CDN, DNS, storage and more.

We are looking for a L1 Support Engineer to join our support team. Support Engineers respond to inquiries from clients via e-mail or phone, help clients grow their own knowledge by creating client facing technical documents, and promote client success by adoption of the OnApp products.


Experience


Customer Service Experience


General Computing


Linux (CentOS server)


Skills


Quickly pick up and master new technologies


Self-managing


Able to explain technical concepts in simple matter.


Benefits


The opportunity to work at fast growing company with its own product that is at the forefront of its industry


Competitive salary


Flexible work schedule


Welcoming atmosphere (awesome team of professionals always ready to help on the way)


Flexible time off


Health, Medical, Dental Insurance


Stable company (6 years on the market with the 200% increase in staff members and low churn!!!)


Stocked breakroom refrigerator (Sodas, Sandwiches, Cookies, Chips, etc)


Weekly Meal (Catered meal once per week)


Comfortable office (individual working place with up-to-date computers and 2 monitors, game room, security, and much more)


Challenging Environment Employees are given interesting tasks where you can challenge and bring yourself and a company to a whole new level.


If you have questions or want more information please feel free to reach out to us-careers@onapp.com


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