Rural Society Argentine Steakhouse Server - Loews Chicago Hotel - Chicago, IL

Opened March 2, 2015, Loews Chicago Hotel features 400 guestrooms, including 25 suites, more than 25,000 square feet of innovative meeting space, multiple outdoor terraces for guest and function uses, spa/fitness center and an outdoor rooftop including a pool overlooking the city.

Boasting city and lake views from the guest rooms, the property is located just one block north of the Chicago River and two blocks east of North Michigan Avenue, in the heart of Chicago. The hotel is part of a highly visible 52-story tower comprised of the Loews Chicago Hotel and 390 luxury residential apartments.

The Server position is responsible for the service of food and beverage to the guests in the restaurant area. Providing service that exceeds the guest expectation.

More specifically:

• Performs all opening and closing assignments as assigned by management
  


• Applies teamwork skills at all times and assists co-workers when time permits.
  


• Answers all questions regarding the menu accurately
  


• Takes food and beverage orders accurately and in a timely fashion
  


• Delivers quality products to the guest in a friendly and professional manner and in accordance with hotel standards
  


• Maintains cleanliness and excellent condition of equipment, work area and dining room
  


• Monitors the flow of guests and food and beverage items
  


• Enters orders into the computer accurately and efficiently
  


• Utilizes suggestive selling techniques to upgrade the check average
  


• Handles financial transactions accurately and in accordance with established procedures
  


• Performs side work duties as assigned
  


• Executes emergency procedures in accordance with hotel standards.
  


• Attends scheduled meeting and training classes.
  


• Assists the server assistants in duties
  


• Seats and greets the guest when requested
  


• Answers the telephone in the absence of a greeter
  


• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
  


• Remains current with hotel information and changes.
  


• Complies with hotel policies and rules and uniform and grooming procedures.
  


• Encourages a positive attitude among team members and treats other team members and guest with courtesy and respect.
  


• Is polite, friendly, and helpful to the guests, management, and fellow team members
  


• Recycles whenever possible.
  


• Other duties as assigned
  

Required Skills & Experience:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: